FREQUENTLY ASKED QUESTIONS

To register at Bitkingz Casino, visit bitkingz.com and click the “Join” button in the top-right corner. Fill in your email, password, phone number, country, and preferred currency. Confirm you're 18+, then verify your email. Go to “My Account” to complete your profile and provide personal details. To unlock full access (deposits/withdrawals), verify your identity, address, payment method, and phone number. We recommend completing verification early to avoid delays. Once done, you’re ready to play, deposit, and withdraw securely at one of the top crypto-friendly online casinos. Detailed instructions on how to register on bitkingz with screenshots

To log in to your Bitkingz Casino account, go to the homepage, click on the “Login” button, and enter your email and password. If you need help or forgot your password, there’s a recovery option right below the login form. For a detailed step-by-step guide, visit our How to Log In to Bitkingz Casino page.

If you did not receive the email verification link, please check your spam or junk folder in your email client. If you still cannot find the verification email, try resending the link by repeating the registration process. If the issue persists, contact our customer support by clicking the Support button in the bottom-right corner of the screen. A support agent will assist you in confirming your email address.

Providing an active phone number on Bitkingz Casino helps secure your account and ensures you receive personalized bonuses and important updates.
Learn more about why keeping your email active matters on our page: Why Should I leave my phone number on Bitkingz Casino?

Leaving an active email address on Bitkingz Casino is important to receive timely security alerts, exclusive bonuses, and important updates.
Learn more about why keeping your email active matters on our page: Why Should I Leave an Active Email Address on Bitkingz Casino?

If you’ve forgotten your password, don’t worry! On the login page, click on “Need Help?” and then select the “Forgot Password” option. Enter your registered email address, and we’ll send you a link to reset your password. Follow the instructions in the email to create a new password and regain access to your Bitkingz account. Detailed instructions on how to reset you password on bitkingz with screenshots

Yes! All legal adults—18 years or older, or of legal gambling age in your jurisdiction—can play at Bitkingz Casino for real money. However, Bitkingz Casino is restricted in certain countries, so make sure to review our Terms and Conditions before registering. It's your responsibility to comply with local gambling laws. The casino cannot guarantee withdrawals or refunds if you violate the Restricted Countries policy.

Players of any age can enjoy the fun mode, which allows you to try games without using real money, with no legal restrictions.

On Bitkingz, you can claim your cashback instantly without any waiting. Simply place real money bets on slots or live games to build up your cashback balance, then redeem it anytime with one click. Learn more

Making a deposit at Bitkingz casino is quick and easy. Simply log into your account, go to the “Deposit” section, and choose your preferred payment method. Enter the amount you wish to deposit and follow the instructions to complete your transaction. Your funds will be available in your account shortly! Here you can see detailed instructions on how to make a deposit on bitkingz with screenshots

Once your deposit is successful, the funds will appear in your Bitkingz account balance instantly or within a few minutes, depending on the payment method. You’ll also see a confirmation message and can check your updated balance in the cashier section. If the funds don’t appear after a short wait, please contact our support team for assistance.

To withdraw money available, click on your profile icon and press the 'Withdraw' button. Your money can be withdrawn to your credit/debit card, e-wallets, or any other option available in your region. To see the full list of available options go to the 'Payments' page. For a step-by-step guide on how to withdraw funds, click here. Please note that you don’t need to withdraw your money at the end of each playing session. It will be kept on your account and available during your next playing sessions. You can read more about our withdrawal and refund policy on the 'Terms and Conditions' page.

If you're unable to deposit money at Bitkingz casino, it might be due to several reasons. First, make sure your payment method is supported and that all details are entered correctly. Also, Bitkingz casino is only accepting players from jurisdictions where online gaming for real money is not prohibited by law. In some cases, deposit issues may occur if your country of residence has internal regulations against online gambling.

If you're not located in a restricted country listed in our Terms and Conditions, and you're still experiencing Bitkingz casino deposit issues, we recommend contacting our support team via Live Chat. We're here to help 24/7!

Bitkingz Casino is a crypto-friendly platform where you can deposit, play, and withdraw using the most popular cryptocurrencies such as Bitcoin, Ethereum, Litecoin, and others. For supported cryptocurrencies, please check our 'Payments' page. To learn more about how to play with cryptocurrency at Bitkingz, please visit this page.

To claim your Welcome Bonus at Bitkingz Casino, sign up and make your first deposit of at least €20 using bonus code BK1. This unlocks a 150% bonus up to €1000 plus 100 free spins. Check the Promotions page for full terms and additional offers.

For a detailed step-by-step guide, visit our How to Claim Welcome Bonus page.

Bitkingz Casino offers a wide variety of bonuses for both new and existing players. As a new player, you can take advantage of our Welcome Package — a multi-tier bonus that rewards your first, second, and third deposit with generous match bonuses and free spins.

Once you’re a regular player, you’ll gain access to Daily Boosters, including Reload Cash Bonuses, Free Spins, and the exciting Kingz Bonanza feature with even more rewards.

All available bonuses are detailed on our Bonuses page. For a full list of ongoing offers, visit the Promotions page.

Yes, you can withdraw your bonus, but only after you have met the bonus wagering requirements. If you request a withdrawal before reaching the minimum required playthrough, the bonus and any associated winnings will be void. To view the wagering requirements for a particular bonus, visit the ‘Bonus Terms and Conditions’ page or click on the (i) button next to the bonus card for detailed information on each offer.

At Bitkingz Casino, you can enjoy a variety of daily bonuses designed to keep your gameplay exciting every single day.

Start with the Daily Reload Bonus, which gives you up to 40 % extra on your deposit depending on the amount. Then, there’s the Daily Cash Bonus — get 10 % back on your deposit (up to $100) with no wagering requirements.

Finally, don’t miss out on the Daily Free Spins Bonus. Deposit at least €20 and get up to 100 free spins on selected games like Sugar Rush by Pragmatic Play.

Want the full details? See all current Daily Bonuses and their terms here.

Kingz Bonanza is an exclusive daily promotion at Bitkingz Casino that offers players three different luck-based features: King’z Chest, Spin & Win, and Lucky Drops. Each of these features gives you a chance to win random rewards such as cash bonuses, free spins, and even up to €10,000 in cash.

Players can use one, two, or all three features each day, depending on their preferences and activity.

Find out more about the Kingz Bonanza promotion

To claim the Kingz Bonanza daily rewards at Bitkingz Casino, make a deposit using the correct bonus code, choose your preferred bonus feature, and enjoy instant prizes like free spins, cashback, or cash. For a full step-by-step guide, click here.

The Kingz Chest Bonus is a daily promotion at Bitkingz Casino. By depositing at least €30 and using the bonus code LOOT, you can open a chest containing one of 40 possible rewards, including cash prizes up to €10,000 or free spins. This offer is available once per day.

Find out more about the King’z Chest Bonus here.

Once you’ve made a qualifying deposit, your bonuses will be automatically credited to your account. You can view them by going to the ‘My Bonuses’ tab within ‘My Account’. Bonuses are also displayed in the ‘My Balance’ section. For a full guide on Where can I see my bonuses, check our step-by-step instructions.

Bitkingz offers hourly in-house tournaments and seasonal events hosted by top providers.
Read more about tournaments on Bitkingz.

Rush Hour is an exclusive hourly slot tournament at Bitkingz Casino. Place real-money bets of €0.20 or more to compete for free spins every hour.
Learn more about the Rush Hour Tournament.

Learn how to join the BGaming Drops Frenzy Fest tournament at Bitkingz. Play participating slots, win random cash prizes—no wagering, no minimum bet!
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Bitkingz Casino uses SSL encryption and the latest anti-fraud technologies to ensure the complete financial security of all players. Whether you're depositing via credit card or cryptocurrency wallet, you can be confident that your personal and financial data is protected.

We strictly safeguard your personal information and use it solely to provide gaming services. At Bitkingz, protecting your privacy is one of our highest priorities.

For more details, please see our Privacy Policy.

To become a Bitkingz affiliate, visit wolfpack.partners and click “Sign Up”, or use the “Affiliates” link at the bottom of our homepage. After registering, you’ll be assigned an Affiliate Manager to help you get started. For a detailed step-by-step guide, please visit our affiliate registration page. For more information on the conditions of our affiliate program, please email us at [email protected].